Refund policy
Returns
We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return within 14 days of receiving your order.
To be eligible for a return, the product must be unused, in its original condition, and returned with all accessories and packaging included.
Return Shipping
Customers are responsible for the cost of return shipping. Original shipping costs are non-refundable.
We recommend using a tracked shipping service, as we cannot guarantee that we will receive your returned item.
Refunds
Once we have received and inspected your return, we will notify you by email regarding the status of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
Non-Returnable Items
Products that have been damaged due to misuse, improper handling, normal wear and tear, or unauthorized modifications are not eligible for a refund.
Damaged or Defective Products
If your order arrives damaged or defective, please contact us within 48 hours of delivery and include photos of the issue. We will work with you to provide a replacement, repair, or refund when appropriate.
Exchanges
If you would like to exchange your product, please contact us before sending the item back so we can assist you with the process.
Contact
For any questions regarding returns or refunds, please contact:
Malmö, Sweden